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[message]FAQs
When will my order be shipped?
Please find the exact shipping time of the product you are looking at under the "Add to Cart" section on the product's page. Our ready-to-ship styles are shipped within 5 days of placing the order. And made-to-order styles are shipped within 14 days of placing the order. If you require urgent delivery please WhatsApp us at +919082103526 and we will try our best to accommodate your timeline!
What is the return policy?
- Returns for orders in standard sizes are accepted within 7 days of delivery.
- Merchandise must be returned in its original condition, unwashed, unworn, with tags in place, and with all packaging materials.
- Products can be returned for Store Credit.
- WE DO NOT OFFER BANK REFUNDS. All refunds are provided as store credit.
- Store credit will be sent directly to you via email.
- Returns are NOT applicable in the case of custom sizing and design.
- For International orders the shipping fee for returns has to be borne by the customer.
- Free pick up for returns in India.
- If you wish to make some alterations, WhatsApp us at +91 9082103526, and we will arrange for a pickup.
How can I customize an outfit with you?
You can customize an outfit with us from anywhere in the world through a virtual call. Please WhatsApp us at +91 9082103526 and we will set a time for a video call where we can discuss all the design customizations that you need. Then we will take you through a step-by-step process to measure yourself. In case the outfit needs any alteration that will be taken care of by us for free.
How do I return my order?
If you would like to return your purchase, please go to “My Orders” under “My account” and start the return process by clicking on return under the product.
I have returned my order, when will I get my Store Credit?
Once your return is delivered, please allow 7 business days for your return to reach us and undergo Quality Check. Once your return is processed, we will send you the store credit via email.